Website teams
Source-based answers
Turn existing business information into useful answers without writing a brittle decision tree.
HIAGENT WORKFLOWAI support fromyour own answers
Answer from approved business knowledge, capture leads,
and hand off to a person when it matters.
HiAgent
ShopifyWooCommerceWixWordPress
Process
Set up without
rebuilding your site.
Connect the knowledge you trust, choose how HiAgent behaves, and publish.
Features
Everything repeat support
should already know
Fast answers for customers, useful context for your team.
What does Growth cost annually?
Answers from approved sources
HiAgent finds the relevant context in your business content and gives customers a concise, source-based answer.
Answer found in approved sources
Customer requests a person
Handoff added to the inbox
Hands off with context intact
When a question needs judgment, the customer details and conversation history stay attached for your team.
Review queueUnanswered questionSource gap identifiedDraft answer ready
Shows what customers could not find
Missed-question review turns unanswered themes into a practical queue for improving your website and knowledge.
Workflows
Fits the way your team works
Four practical jobs, connected by the same customer context.
Sales teams
Lead capture
Collect high-intent contact details while the customer question and page context are still clear.
HIAGENT WORKFLOWSupport teams
Human handoff
Step into sensitive or complex conversations with the full thread already available for review.
HIAGENT WORKFLOWOperators
One review workflow
See conversations, leads, and missed questions in the same calm workspace instead of scattered inboxes.
HIAGENT WORKFLOWKnowledge
Use the content you already trust
Connect your website, FAQ pages, policies, documents, and PDFs.
Website pages
Public pages your team approves.
FAQ and help content
Answers to repeat customer questions.
Policies and product docs
Rules, details, and internal guidance.
PDF guides
Uploaded files for broader support context.
Pricing
Clear pricing for real support work
Start free, then compare every plan line by line.
MonthlyAnnualSAVE UP TO 20%
Swipe to compare
| Features | Free $0/forever Start free | Starter $39/month $468/year after trialPayment details required; no charge during trial. Choose Starter | GrowthRecommended $119/month $1428/year after trialPayment details required; no charge during trial. Choose Growth | Scale $249/month $2988/year after trialPayment details required; no charge during trial. Choose Scale |
|---|---|---|---|---|
| Websites | 1 | 1 | 1 | 1 |
| Visitor messages / month | 100 | 1,000 | 5,000 | 20,000 |
| AI replies / month | 700 | 3,500 | 15,000 | |
| Website and FAQ knowledge | ||||
| Document and PDF knowledge | ||||
| Widget customization | ||||
| Conversation history | ||||
| Human handoff | ||||
| Remove HiAgent branding | ||||
| Team triage and lead export |
FAQ
Questions teams ask before starting
The practical details about answers, setup, handoff, and billing.
Stop answering the
same questions twice.
Build your HiAgent from the business knowledge
your team already trusts.
HiAgent