AI support widget for ecommerce
Answer repeat shipping, pricing, booking, and policy questions from approved sources, then capture leads or hand off when your team needs to step in.
Send your site and one repeated customer question. We will confirm fit before asking you to start a trial.
Ecommerce storesSTORE PLATFORM
Website buildersSITE PLATFORM
Commerce sitesWORDPRESS COMMERCE
Content websitesCMS PLATFORMEcommerce storesSTORE PLATFORMWebsite buildersSITE PLATFORMCommerce sitesWORDPRESS COMMERCEContent websitesCMS PLATFORMEcommerce storesSTORE PLATFORMWebsite buildersSITE PLATFORMCommerce sitesWORDPRESS COMMERCEContent websitesCMS PLATFORMEcommerce storesSTORE PLATFORMWebsite buildersSITE PLATFORMCommerce sitesWORDPRESS COMMERCEContent websitesCMS PLATFORMEcommerce storesSTORE PLATFORMWebsite buildersSITE PLATFORMCommerce sitesWORDPRESS COMMERCEContent websitesCMS PLATFORMEcommerce storesSTORE PLATFORMWebsite buildersSITE PLATFORMCommerce sitesWORDPRESS COMMERCEContent websitesCMS PLATFORMSee the widget
answer with sources.
Visitors get a guided answer flow. Your team gets lead details, source context, and a clean handoff when needed.
Yes. Evening delivery is available in selected areas. Ask the visitor for address and order details, then confirm coverage before promising a slot.
Reduce support work.
Capture more leads.
Fewer repeat questions
Handle delivery, pricing, booking, and policy questions inside the widget.
One-script install
Launch the widget on your site with one small JavaScript snippet.
Source-based answers
Use approved website pages, FAQs, documents, and custom knowledge.
Lead capture
Collect visitor email and question context before escalation.
Human handoff
Route uncertain questions to your team with full context.
Admin review
Review answers, update knowledge, and tune fallback rules.
Conversation logs
See what visitors asked, what was answered, and what is missing.
Setup dashboard
Manage sources, widget settings, leads, missed questions, and review status from one workspace.
From knowledge.
To live support.
1knowledge.add({2  pages: ['pricing', 'shipping', 'returns'],3  docs: ['service-guide.pdf'],4  faqs: true5})
Grounded in
your knowledge.
Use the content customers already look for: pages, FAQs, documents, policies, and support rules.
Useful for teams
with repeat questions.
Practical support for businesses that answer the same questions every day.
Safe answers.
Clear controls.
Keep answers grounded, reviewable, and easy to escalate before a visitor loses trust.
Source answers
Responses stay grounded in approved pages, FAQs, and documents.
Fallback rules
When confidence is low, the assistant stops and follows your rules.
Human handoff
Collect lead details and route the conversation to your team.
Conversation logs
Review questions, answers, handoffs, and missing knowledge.
One script.
Live on your site.
Add the widget, connect your knowledge, review conversations, and improve answers over time.
Most websites
Works with modern websites, stores, and custom apps.
Simple setup
Start with guided setup, then manage it in admin.
Source-based
Answers use approved business knowledge.
Human-ready
Capture details before routing to your team.
<script async  src="https://hiagent.lt/widget.js"  data-workspace="YOUR_WORKSPACE_ID"></script>
It installs a support assistant on your website with one JavaScript snippet.
What is this product?
FAQ, Setup
One website script
Useful for support teams
Clear pricing
with setup
Start with guided setup and a 7-day trial. Choose the plan that matches your support volume, source setup, and handoff needs.
HiAgent is priced for websites where one recovered buyer, quote request, or saved support hour can matter more than raw chatbot volume.
Starter
For one website ready to reduce repeat support questions.
Best when you need a simple AI support widget for one site.
7-day trial + guided setup
Billed yearly. Save $120/year.
A few avoided repeat replies each week can cover Starter for one website.
- 1 website
- Website and FAQ knowledge
- Basic widget customization
- Widget preview and install script
- Conversation history
- Lead inbox
- Missed question tracking
- Self-serve setup checklist
$0 due today. Guided setup is built into the dashboard.
Growth
For growing companies that want support automation.
Best when lead capture, handoff review, and document sources matter.
Best for lead capture and handoff
Billed yearly. Save $360/year.
One recovered high-intent lead can cover Growth for many service businesses.
- Everything in Starter
- Website, FAQ, and document knowledge
- Human handoff
- Lead capture
- Lead scoring and email alerts
- Ask Agent dashboard assistant
- Website re-sync schedule
- Conversion goal tracking
- PDF knowledge sources
- Missed-question review
- Remove HiAgent branding
$0 due today. Guided setup is built into the dashboard.
Scale
For teams that need triage, lead export, and review workflows.
Best when conversations, leads, and missed questions need an operator workflow.
Triage and export workflow
Billed yearly. Save $600/year.
Built for teams where review, export, and handoff workflow matter more than chat volume alone.
- Everything in Growth
- Website, FAQ, document, and PDF sources
- All conversations
- Lead export
- Team inbox workflow
- CRM webhook tests
- Missed-question review
- Remove HiAgent branding
- Self-serve setup checklist
$0 due today. Guided setup is built into the dashboard.
All plans include self-serve setup for one website, hosted widget delivery, admin controls, and conversation history. Compare all features
See how HiAgent fits
your website.
Send your site and one question customers repeat. We will confirm fit and suggest one useful answer to test first.
No commitment. One website. One repeated customer question.